Job Type : W2

Experience : 3-5 yrs

Location : Indianapolis, IN

Posted Date : 15-Jan-2020

Description :

 We are looking for a Product Manager with strong techno-functional experience who can own and deliver results at scale across multiple areas within retail. The ideal candidate is someone with a passion for process automation, innovation and business solutioning with demonstrated ability of applying these skills.

 

Responsibilities: 

  • Provide support to CBP and ICP distributors in the area of EDI and / or FTP interfacing. This may include new setups, testing of integrations due to distributor system change, as well as, investigating and providing feedback regarding inquiries from distributors on questions or issues which they may require further information.
  • Lead change management initiatives. This will include engaging with project teams, developing plans and leading execution for stakeholder assessment, change impact assessment, communications, training, end user support development and roll out strategy.
  • Provide system analysis. This will include investigating and providing feedback to business resources regarding transactional activities that may be impacted by distributor EDI / FTP activities.
  • Engage and lead conversations with end users, stakeholders, engineering teams and operations across the organization
  • Prepare business documents and process maps to identify system and product updates
  • Participate in weekly, monthly update meetings with key distributors, internal Carrier partners and project teams
  • Prepare status reports and KPI’s for initiatives in pipeline
  • Enable cross-functional projects to faster completion through business intelligence and technology leadership

Requirements:

  • The minimum education requirements to perform the above job duties are a Bachelor’s degree in Computer Science, Applications, engineering or related technical field.
  • Experience in SQL, VBA and MS Excel and familiarity with QuickSight and/or Tableau and Robotics Process Automation (RPA), Python scripts, Selenium etc.
  • Demonstrated ability to use hard data and metrics to measure performance, determine improvements and drive innovations through simplification, standardization and automation
  • Strong attention to detail, customer obsessed with a strong drive for results
  • Ability to deal with ambiguity, handle multiple priorities under limited supervision and provide thought leadership to drive process and business transformation
  • A willingness to dive into software environments and technical issues as part of maintaining the skills necessary to manage products and projects
  • Experience building tools/products to automate manual business processes.
  • Experience in designing and implementing Machine Learning models to address business issues